Cloud PBX Kenya: Top PBX and VoIP providers in 2020
Technology by kevin K

What is Cloud PBX?

cloud pbx Kenya: Private branch exchange (PBX) is a telephone system used within a company to exchange calls between users both internally and externally.

With Cloud PBX, also referred to as Hosted PBX, you get the network telephone system without the need for on-site hardware.

How does it work?

The telephone service is accessed from a Cloud PBX service provider over the internet. The implication is that you must have a communication channel like a VoIP to use cloud PBX.

What then is VoIP?

Voice over internet protocol (VoIP) or phone service over the internet is a technology that transmits voice and multimedia content over the internet. It sends voice data in packets using IP rather than circuit transmission of PTSN.

If you have a stable source of internet connection it is advisable to use VoIP rather than local phone service providers. All you need is a voice over IP phone.

Why you need Cloud PBX and VoIP?

Previously, owning a PBX system meant storing a large unit of hardware on-site and having a hand operator. Other than being expensive to purchase, installation and maintenance were a daunting task.

Not to mention the scalability of the system, also limited.

Luckily enough, Cloud PBX Kenya came about.

The pros of the system include:

  1. The system has eliminated the need for having a unit of hardware. This saves you a lot of money for the purchase of equipment, space, installation, and maintenance.
  2. You can make calls from anywhere as long as you have a stable internet connection
  3. It is very scalable as you can add a new line and remove an existing one easily.
  4. Changing your office space also becomes easy as you don’t have to worry about bulky equipment or reinstallation costs.
  5. It is cheaper to have voice calls over the internet. You only pay the normal internet fee and can make as many calls as possible.

Where can you get affordable Cloud PBX and VOIP services in Kenya?

There are several companies in Kenya that will give you these services for very affordable prices.

Some of them are:


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